Suprema Privacy Policy
Suprema Inc. (the “Company" or “us”), in compliance with applicable Korean and international laws and regulations, has established and released this Privacy Policy to protect your personal data and properly respond to any complaints regarding their personal data.
Article 1. Personal data we collect
Article 2. How do we collect your data?
Article 3. How will we use your data?
Article 4. How long are we going to keep your data?
Article 5. Provision of your personal data to a third party
Article 6. Entrustment and international transfer of your personal data
Article 7. What are your data protection rights and how to enforce them?
Article 8. About cookies, types of cookies we use, and how to refuse them
Article 9. How do we destroy your personal data?
Article 10. How do we protect your personal data?
Article 11. How to contact our Data Protection Officer?
Article 12. Privacy policies of other websites
Article 13. Updates or changes to our Privacy Policy
Article 1. Personal data we collect
We collect the following personal data:
< Personal information collected from the Company’s website in Korean >
| Personal Information | |
|---|---|
| Sales and technical support | Required: Name, E-mail, Country, Company, Telephone number |
| Request after-sales service | Required: Name, E-mail, Company, Telephone number |
| Registration to participate in an event | Required: Name, E-mail, Country, Company Optional: Position |
| Purchases by phone/technical support/after-sales services | Required: Customer name, Company, Contact details, E-mail |
< Personal Data collected from our websites in English/German/French/Spanish/Japanese >
| Personal Information | |
|---|---|
| Contact Us | Required: Full Name, E-mail, Country, Company, Telephone |
| Become a Channel Partner Become a Technical Partner |
Required: Company information: Complete company name, Date of establishment, Total number of employees, Country, Legal address, Website, Telephone, Fax Contact information: Full name, Job title, Email, Telephone |
| Where to buy | Required: Email, Full Name, Company |
| Events (Book a meeting) | Required: Name, Email, Country, Company Optional: Position |
< Personal Data collected offline, e.g. at exhibitions >
| Personal Information | |
|---|---|
| Participant information | Required: E-mail, Name, Company, Division Optional: Telephone number, Job title |
< Personal data collected from the technical training website >
| Personal Information | |
|---|---|
| Technical training services | Required: Name, Family name, E-mail, ID, Password, Company, Country |
Article 2. How do we collect your data?
We collect your data when:
- You enter your personal data on websites;
- Through tools for collecting generated information (e.g. connection logs, cookies, etc.);
- When you directly provide your personal data offline such as at exhibitions; or
- Via mail, phone calls, fax, etc. when you inquire or consult regarding our services
Article 3. How will we use your data?
We collect and use your personal data for the purposes set out below. We solely use the collected personal data for the following purposes only. In the event of any changes to such purposes, we will take the necessary measures required by laws, including obtaining your prior consent.
| Purposes | |
|---|---|
| Provide services |
- Process Users’ inquiries; - Provide information and notices to Users; - Transmit contents; - Provide technical training services for our employees; and - To provide guidance on event reservations |
| Marketing and advertising |
- Provide notices via TM, SMS, DM, E-mails, Push e-mails, etc.; - Provide promotional information; and - Use for market research, customer satisfaction surveys, product/service research and development, track login frequencies, and analyze customer statistics |
Article 4. How long are we going to keep your data?
Unless required by applicable laws, we promptly destroy personal data after achieving the purposes for which it was collected.
We will retain personal data collected upon your consent for an agreed period.
If you wish to withdraw your consent, please contact our data protection division (privacy@suprema.co.kr)) or the website management team (marketing@suprema.co.kr). Your requests will be processed immediately upon verifying your identity.
Once a user agrees to use of personal data for marketing purposes, we will retain the user’s personal data until the user cancels the subscription
In the event that applicable laws require the personal data to be retained, we may keep your information for a certain period of time as stipulated in applicable laws as follows:
| Retention period | Applicable laws |
|---|---|
| 1) Personal data relating to the use of services: 3 months | Protection of Communications Secrets Act |
| 2) Records on labeling and advertising: 6 months | Act on Consumer Protection in Electronic Commerce |
| 3) Records regarding contracts or subscription cancellation: 5 years | |
| 4) Records on payment and supply of goods: 5 years | |
| 5) Records on consumer inquiries, responses to claims, or settlement of disputes: 3 years |
Article 5. Provision of your personal data to a third party
Unless we acquire your prior consent or otherwise required by applicable laws, we do not, in any case provide your personal data to a third party.
Article 6. Entrustment and international transfer of your personal data
We entrust the processing of personal data to external entities in order to provide more convenient and improved services for you. The entrusted entities only manage infrastructure operation, but do not access to your personal data.
| Entrusted Entity | Contact | Entrusted task | Entrusted Personal Information | Location of entrusted entity | Date of entrustment and method | Personal information retention and usage period |
|---|---|---|---|---|---|---|
| Salesforce.com | privacy@salesforce.com | DM mailing | E-mail, Name, Country, Company, Telephone number | Japan | Via the network upon Users’ entering personal information on websites transfer via network after Users provide personal information offline | Until Users request to cancel DM subscriptions or delete personal information |
| Amazon Web Services Inc. | aws-korea-privacy@amazon.com | Provision of services and storage of personal data | Seoul | |||
| epignosis | privacy@talentlms.com | Name, Family name, E-mail, ID, Password, Company, Country | Spain | Until the user withdraws from the membership or requests the deletion of user information. |
We manage and supervise the entrusted entities to ensure that the entrusted entities process personal data solely for the entrusted tasks, take technical and administrative security measures, and comply with applicable laws relating to personal data.
In the event that details of entrusted tasks or entrusted entities change, we will promptly disclose such information under Article 11 of this Privacy Policy.
Article 7. What are your data protection rights, and how to enforce them?
(1) You can at any time exercise the following rights pertaining to the protection of personal data:
1. Your right to request access to personal data:
You have the right to request we for copies of their personal data.
2. Your right to request correction of errors
You have the right to request that we correct any information the user believes is inaccurate. You also have the right to request we to complete information the User believe is incomplete.
3. Your right to request deletion of personal data
You have the right to request that we erase the User’s personal data, under certain conditions.
4. Your right to request suspension of processing personal data
You have the right to request that we restrict the processing of the User’s personal data, under certain conditions.
5. Your right to oppose our processing of your personal data
You have the right to object to our processing of the User’s personal data, under certain conditions.
6. The right to data portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. However, the applicable law may provide otherwise depending on which country you live in, in which case our policy may change accordingly.
(2) The rights set forth above may be exercised in writing or by telephone, e-mail or fax, etc., and we will take action immediately upon identity verification.
In principle, we do not collect personal data of users under the age of 16. We will delete personal data of Users once it is notified that the User is under 16. However, the applicable law may provide otherwise depending on which country you live in, in which case our policy may change accordingly.
Article 8. About cookies, types of cookies we use, and how to refuse them
We use cookies to store and retrieve your information from time to time to provide relevant and useful services to you.
(1) What are Cookies?
Cookies are small text files that the servers running our website send to your computers and are stored on your computer hard disks.
(2) Types of cookies used by us
Functionality — we use these cookies so we can recognize the You on our website and remember the User’s previously selected preferences. These could include the language preference and location of the User. A mix of first-party and third-party cookies are used.
For more details, please visit our Cookie Policy Page: https://www.supremainc.com/en/util/email-reject.asp
(3) How to reject cookies
You can choose whether or not to accept cookies, provided, however, that we shall not be held accountable for any issues or limitations in using services caused by disabling cookies.
- You can either accept all cookies, confirm each time, or reject all cookies from your web browser settings
- How to enable/disable cookies (for Internet Explorer)
- ① Select [Internet Options] from the [Tools] menu
- ② Click on [Privacy]
- ③ Click on [Advanced]
- ④ Select to enable/disable
To learn more about our use of cookies, please see the Cookie Policy
Article 9. How do we destroy your personal data
Once the purposes for which personal data is being processed are achieved, we promptly destroy said personal data by default. Procedure and method of destruction are as follows:
- 1) Procedure
Once the purposes have been achieved, the personal data you entered will be either destroyed immediately or after being stored for a certain period of time in a separate database (separate documents if the information is on paper) as required by internal policies or applicable laws. Personal data transferred to the database will not be used for any other purpose unless required by law.
- 2) Method of destroying personal data
The information in the form of electronic files will be deleted using technical methods that prevent records from being recovered. Personal data printed on paper will be either shredded or incinerated.
Article 10. How do we protect your personal data?
We take technical, administrative, and physical measures necessary for ensuring security as follows:
- 1) Administrative measures
We establish and implement an internal management plan, and train personnel regarding the protection of personal data
- 2) Technical measures
We manage rights to access to personal data processing systems, install access control systems, encrypt security programs, and other necessary measures
- 3) Physical measures
We control access to computer rooms
Article 11. How to contact our Data Protection Officer
In order to protect your personal data and respond to complaints regarding personal data, we have appointed a Data Protection Officer and the relevant division as follows:
1) Data Protection Officer
- Name : Park Chang-sun
- Title : Head of Division
- Contact information : 031-710-2450 / cspark@suprema.co.kr
2) Data Protection Division
- Division : Information security sector
- Contact information : privacy@suprema.co.kr
You can contact the Data Protection Officer or the division for any inquiries on personal data protection and complaints while using Company services. We will promptly respond to and process inquiries from You.
Article 12. Privacy policies of other websites
Our Company website may contain links to other websites. Our Privacy Policy applies only to our services, so if you click on a link to another website, you should read their privacy policy.
Article 13. Updates or changes to our Privacy Policy
Any changes will be effective 7 days after we post the revised Privacy Policy in this section on our website.
Any significant changes to your rights, including changes to collection and use of personal data and provision of personal data to third parties, will be notified at least 30 days in advance.
- 1) Announcement Date: May 25, 2021
- 2) Effective Date: June 1, 2021
Link to previous Privacy Policy documents
- Privacy Policy v3.0- Privacy Policy v2.0
- Privacy Policy v1.0
